Starbucks is about to make visitors buy something to use the bathroom or get free water. Some workers say the plans might not ...

A Starbucks employee said the chain held training on how to handle customers asking to use the restroom or sit in the store ...

A couple of years ago, I found myself unwittingly stepping into one of their “pickup-only” locations — a slightly dystopian ...

Starbucks is encouraging customers to come in and stay awhile by bringing back free in-house refills and condiment bar.

According to CNN, Starbucks baristas will soon return to hand-writing customers’ names in Sharpie on their cups, a practice ...

Starbucks said. Jaci Anderson, a company spokesperson, previously told USA TODAY that the policy reversal was designed to help prioritize paying customers. "We want everyone to feel welcome and ...

Starbucks is bringing back select "coffeehouse amenities" like free refills for in-customers and condiment bars in Michigan.

Starbucks announced Monday that select "coffeehouse amenities" like free refills for in-customers and condiment bars are making a comeback.

Starbucks’ decision to restrict its restrooms to paying customers has flushed out a wider problem: a patchwork of restroom ...

Some Starbucks store employees say the coffee chain's new bathroom and free water policies might not be enforceable. Store managers have been explaining new guidelines, which are part of its ...

It’s been a rough couple of years for Starbucks. The once-beloved coffee ... or need to use the restroom during their visit,” Jaci Anderson, Starbucks director of corporate communications ...

Starbucks is offering new and returning amenities at its nearly 300 coffeehouses throughout Michigan. The changes include free refills and condiment bars, the company said in a statement.