Before you try this workaround, first sign out of Outlook on the Web, and then sign back in and see if the missing default folders are restored. If not, you can create an Outlook.com email alias.

Master Microsoft Outlook in 2025 with this beginner-friendly guide. Learn email management, calendar integration, and task ...

Every email you send is saved in the Sent Items folder. If you would like to prevent Outlook from saving copies of messages in the Sent Items folder, here’s how you can do it. Many people find ...

Another folder-related change you're going to experience this year in new Outlook is the ability to change the colors of your email folders in the Folder Pane. Previously, there was no way to ...

Below you can find instructions on how to both share mail folders with your colleagues and accept folders shared with you in the Outlook Web App (OWA). Outlook for Mac only allows the opening of ...

If you have been authorised to access a delegated mailbox, but your copy of Outlook does not currently have it configured to be visible within your Folder List already, then please follow these ...