The new VoiceAI agents can field customer service calls to save time for contact center teams. The agents are capable of ...

MightyCall, a leading provider of call center software solutions, today announced the release of its High-availability Seamless Redundancy Infrastructure, an advanced system designed to guarantee ...

Analysts have set 12-month price targets for Five9, revealing an average target of $55.25, a high estimate of $65.00, and a ...

RS Investments, an investment management company, released its “RS Concentrated All Cap Value Strategy” fourth quarter 2024 ...

Learn more about whether GitLab Inc. or RingCentral, Inc. is a better investment based on AAII's A+ Investor grades, which compare both companies' key financial metrics.

Charleston County 911 is improving how they respond to emergencies through new software, launched last week. Now, dispatchers ...

Across industries, GenAI adoption is no longer optional—it’s a necessity for businesses that want to remain competitive.

PYTHA USA, a developer of software for commercial and residential cabinets, furniture, and other interior products, will ...

The Center will be using the ‘Comms Coach’ software to help assess the quality of calls and provide real-life scenarios for ...

Zurcher Kantonalbank Zurich Cantonalbank grew its stake in RingCentral, Inc. (NYSE:RNG – Free Report) by 29.7% in the fourth quarter, according to the company in its most recent Form 13F filing with ...

The Charleston County Consolidated Emergency Communications Center adopted new, more advanced call handling software that aims to improve emergency response for both the public and first responders.

Microsoft Corp. has pulled back on data center projects around the world, suggesting the company is taking a harder look at ...