Starbucks, long synonymous with the idea of a “third place” between home and work, has reversed its open-door policy. Now, only paying customers can use its spaces. This change raises ...
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
One of the better things about Starbucks was their open-door policy that was started back in 2018. You could still hang out in one of the coffee chain’s stores without buying something.
Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...
Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...
Starbucks is ending its open-door policy, and will no longer allow use of restrooms or the internet by non-customers.